Understanding the Difficult Patient

This well organized, easy to read book includes many detailed case histories of difficult patient interactions and suggestions for how to be most effective. Study/discussion questions can be found at the end of each chapter with one unresolved case for discussion. The author has interacted with thousands of patients. This book is an excellent teaching text.

Table Of Contents

Dedication
Acknowledgments
Preface
Introduction
1 The Difficult Practitioner
2 Who Are You?
3 The Noncompliant Patient
4 The Angry Patient
5 The Patient with High Utilization of Health Care
6 The Needy/Dependent Patient
7 The Manipulative Patient
8 The Patient with Communication Problems
9 The Seductive Patient
10 The Chronically Late/No-show Patient
11 The Non-paying Patient.
12 Terminating the Patient-Practitioner Relationship 1
Bibliography