Specialists in Acupuncture and Holistic Medicine
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Terms and ConditionsAbout your privacyHarmony Medical Distribution Limited, trading under domain name of harmonymedical.co.uk is registered under the Data Protection Act. We are committed to protecting the information we collect from you and we do not disclose our list to third party.Ordering onlineOrdering online using your credit card details is just as safe as ordering goods over the telephone. Harmony Medical has been issued with a GeoTrust Certificate and has been authorized to display the GeoTrust Authentic Site Seal. Our Site is secured by QuickSSL that are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.Credit & debit card security assuranceAt harmonymedical.co.uk you don't have to worry about your credit or debit card safety. None of our customers have had an instance of fraudulent use of their credit or debit card as a result of purchases made with us since we operated online since 1999.We encrypt all our personal information (including card details, name and address). This means that your information is protected by an unique key or code as it travels over the internet. In the event of unauthorized use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures. About "cookies"A 'cookie' is a file in your web browser that enables us to recognize your computer when you connect to our website.The cookies are widely used by Web sites as a means to collect information and to make certain parts of the site function properly. Like other retailers we use 'cookies' to allow us to fill in our login fields with your e-mail address, once you have registered. This is to enable customers to login to our site more quickly and easily when you make future visits to harmonymedical.co.uk. If you are using another person's computer to login to our web site then it's possible that your e-mail address will not display in the login field. We also advise customers to clear 'cookies' stored by the web browser when using another person's machine. The option to do this is normally found within the Tools dropdown menu at the top of the browser window. If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site. (For example products you have placed in your basket may be lost.) Prices & CurrencyPrices in our web site are quoted in Sterling Pound £. Other currencies, e.g. Euro and US dollar, may be quoted alongside the Sterling Pound, which will depend on the location you have registered with us. The Euro and US$ quotation are for your reference only, the exchange rate may not be accurate at the time is quoted. Our website will only calculate based on Sterling Pound, payment will be billed and charged in Sterling Pound only.VATAll prices quoted in our website, printed catalogue and essential guides are subject to current UK Value-Added-Tax (VAT). Except item(s) which are zero-rated VAT or items delivery to countries outside EC countries, VAT will also be charged on delivery to EC countries unless the purchasers can provide us with a valid VAT number or VAT certificate. Current UK VAT rate is 17.5%Books are zero-rated items. Oversea CustomersOversea Customers are advised to check with their own local Government / Customs / Imports Dept for any importation restrictions, import tax and duty, prior to making a purchase with us. Harmony Medical is only responsible to ensure your order is despatched according to your instuctions. Harmony Medical reserves the right to refuse to accept goods to be returned due to any importation issues. The oversea customers are reminded that they will have to bear both forward and return cost of delivery plus re-stocking fee as outline in our Terms and Conditions.Carriage, P&P chargesOur website will calculate automatically the cost of delivery depending on the weight, destination and services you may require for the goods to be delivered. You can view our schedule of charge by clicking the Delivery Charges, under the Information section.ReturnsIf you have to return goods you must contact us within seven days of delivery and obtain an authorization code from us. Returned goods must be in resalable condition and a re-stocking fee of 10% of goods value may apply. Outward delivery charge will not be refunded.Damage & ShortagePlease report any shortage or damage to goods of your order immediately to our office. Damaged items will be replaced and any shortage will be addressed if it is reported to our office within seven days of delivery. Customer must obtain authorisation from our office prior to retruning the damaged merchandise items. The return cost of posting will be credited into your account or refunded when conditions are met.Discount SchemesHarmony Medical would encourage our customers to place orders online. Different discount schemes are operated depending on type of users registration. Please read our Discount Scheme.This online discount is not applicable to our special promotion products or discounted products.
Voucher OffersA Voucher code is a special offer to entitle the users to claim extra discount on certain products or a certain product range. Harmony Medical will publish the Voucher code irregularly via our email promotion, on printed catalogue or on our advertisements in various medical journals. If you have received a Voucher code and wish to claim the extra discount, you can click on 'Enter Voucher Code' under the Navigation section of the web site, or enter into ‘Enter Voucher code’ at the bottom of the View Shopping Cart page. The Voucher Offers have a limited validity period and only a valid code will be accepted.Multi-Buy DiscountHarmony Medical operates a progressive multi-buy discounts on various products, including acupuncture needles, moxa and clinical disposable consumables. The more you buy, the bigger discount you get. Products that have multi-buy discount structure, the discounted price can be found under Product Information on the product page. The multi-buy discount is applicable to the same group of products. For example, you can order different sizes of Classic Plus acupuncture needles to add up quantity to qualify for the next discount break. Our shopping cart will recognize the combination and apply next available multi-buy discount to your shopping automatically.Buy X Get Y FreeLike many major stores, Harmony Medical is able to offer you special Buy X Get Y Free online. You can chose from a specially allocated group of products under this offer and in any kind of combination just to make up the total quantity required (e.g. Buy 3 Get the 4 Free, you must select a total of 4 items into the shopping cart), when you add them into your shopping cart, the web site will automatically give you the cheapest item free of charge.Last Updated: Thu Apr 24 12:33:33 +0100 2008 |
